Our team includes qualified Chartered Accountants and Chartered Certified Accountants, many with over 15 years of practice experience. We also employ a number of trainees. We all engage in regular training and keep up to date with all relevant changes in taxation and accounting law.
We are here to support you and your business. If you ever have any questions then simply pick up the phone and talk to your assigned Client Manager. Our calls are not screened. No one will ask you who you are or what you want, you’ll just be put straight through. If they are not here for any reasons then someone on the team can help.
If you are happy with your quote, then you will be sent an engagement letter confirming everything. Your Client Manager will phone you and introduce themselves, and explain the next steps in the with over or set-up process. We will guide you through as its in everyone’s best interests that things go smoothly.
Whilst you don’t need an accountant until you need to file your annual accounts it’s a good idea to get an accountant on board as soon as possible so you can be getting the right advice and software to enable your business to succeed.
If you have decided you want to leave we work out how much you have paid and compare this to the service which has been provided during the 12 month period. We then either refund you or give you a bill for the difference.
We will be in contact prior to your year-end to ensure that you have a checklist of the matters to consider in advance – and this includes tax planning tips etc. A short while after your year-end has passed we will request any additional information we require and over the course of around 6 weeks your company account and tax return will be drafted, reviewed, and passed to you for approval.
We review your package every 3 months to see if you are on the right pricing level. If the amount of bank transactions changes we will inform you of the change after our 3 month review. We calculate the amount of transactions by taking a 3 month average.